Privacy Policy


Last Updated: September 10, 2025


Transparent Cleaning Company (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule services, or communicate with us through SMS/text messages and other digital channels.




1. Information We Collect


We may collect the following:


  • Personal Information: Name, email address, phone number, home/business address, payment details.
  • Service Information: Service requests, property details, scheduling preferences.
  • Website Data: IP address, browser type, device information, pages visited (via cookies or similar technologies).
  • Communications: SMS opt-ins, opt-outs, customer support messages.




2. How We Use Your Information


We use the information to:


  • Provide and schedule cleaning services
  • Process payments and manage billing
  • Send SMS reminders, updates, and promotions (with consent)
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements




3. SMS/Text Messaging Compliance (A2P 10DLC)


By providing your mobile number and opting in, you consent to receive SMS/text messages from Transparent Cleaning Company.


  • Message Frequency: Service reminders, scheduling updates, promotions, and occasional follow-ups (typically a few per month).
  • Opt-In: Opt in through website forms, booking requests, or texting a designated keyword.
  • Opt-Out: Reply STOP to cancel at any time. You may also contact us directly.
  • Help: Reply HELP for assistance or contact us (see Section 10).
  • Fees: Standard message and data rates may apply.
  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.




4. Sharing Your Information


We do not sell your data. We may share information with:


  • Service providers (payment processors, scheduling software, SMS providers)
  • Legal authorities when required by law
  • Business transfers such as a merger or acquisition




5. Data Security


We use reasonable safeguards to protect your information. However, no system is completely secure.




6. Data Retention


We keep your data only as long as needed for service, legal, or business purposes.




7. Cookies & Tracking


Our site may use cookies to improve performance and analyze traffic. You can disable cookies via your browser.




8. Your Rights


You may request access, correction, or deletion of your data. Contact us to exercise these rights.




9. Third-Party Links


We are not responsible for the privacy practices of third-party websites we may link to.




10. Contact Us


For questions about this Privacy Policy:


Transparent Cleaning Company

Email: [email protected]