Frequently Asked Questions
Can I tip my
Absolutely! While tips are not
required, they are always appreciated.
Do you offer window cleaning in the winter?
We offer our cleaning services all year round! If the temperature is above 30* we are still able to offer exterior window cleaning.
What if we need to reschedule our cleaning
Life happens! If you need to reschedule your cleaning,
let us know 24 hours ahead
of time. We are happy to find a better time.
Do you charge extra for screens and tracks?
As part of our goal to provide high quality services at reasonable prices, we include basic cleaning of tracks and screens at no extra charge!
Can I request
my favorite cleaner?
Yes! We cannot guarantee
a cleaner's availability, but
we will do our best to cater
to requests. You can also select your preferred cleaner when you book online.
What discounts do you offer?
We are proud to offer a 10% discount to active duty and veteran military families, as well as first responders, as a thank you for your service.
We also offer a 5% referral discount which is applied both to the person who gave the referral and their friend.
Pricing as clear as our windows.
A quick note on our pricing:
In keeping with the industry standards, we charge per pane, not per window. We define a standard pane as a framed surface of glass. A window often has several panes of glass, with interiors and exteriors being counted as panes.
For example, for a window with two panes of glass, at $4.00 per pane, it would come to $16.00 for cleaning the interior and exterior panes.
Additional costs for difficulty may be applied, but will be discussed at the time of the estimate.
What should I
do to get my house ready
for a clean?
Make sure all windows or surfaces being cleaned are accessible and any fragile items are removed from the window sills.
What do you use in your cleaning solutions? Are they non-toxic?
For the interiors of our window cleans we use a simple solution of dish soap and water. For the exteriors we apply an all-natural, plant-based solution to help keep your windows cleaner for longer. The solutions we use in your home are all non-toxic and environmentally friendly.