Frequently asked questions


  • What is involved in a window cleaning estimate?

    We will visit your home, discuss any questions or needs that you may have, take pictures of the property for our technicians, count up the number of window panes, assess for any unique challenges, and provide you with an itemized breakdown of your custom estimate.

  • Q: Can I pay with a credit card?

    A: Yes! We accept all major credit cards. We also accept PayPal, cash, and check.

  • Q: Can I tip my cleaning tech?

    A: Absolutely! While tips are not required, they are always appreciated. 

  • Q: What if we need to reschedule our cleaning appointment?

    A: Life happens! If you need to reschedule your cleaning, let us know 24 hours ahead of time. We are happy to find a better time.

  • Q: Do you charge extra for screens and tracks?

    A: As part of our goal to provide high quality services at reasonable prices, we include basic cleaning of tracks and screens at no extra charge! 

  • Q: Can I request my favorite cleaner?

    A: Yes! We cannot guarantee a cleaner's availability, but we will do our best to cater to requests. You can also select your preferred cleaner when you book online.

  • Q: What discounts do you offer?

    We are proud to offer a 10% discount to active duty and veteran military families, as well as first responders, as a thank you for your service. 


    We also offer a 5% referral discount which is applied both to the person who gave the referral and their friend.  


    We offer a variety of discounts based on multi-service packages and cleaning frequency. 

  • Q: Are you insured?

    A: Yes! You can rest easy knowing that we are fully insured. You can view our certificate of insurance here.

  • Q: Do you offer a satisfaction guarantee?

    A: We are proud of the quality of the work we do and we stand behind it with a 100% satisfaction guarantee.

  • Q: What should I do to get my house ready for a clean?

    A: Make sure all windows or surfaces being cleaned are accessible and any fragile items are removed from the windowsills. 

  • Q: What do you use in your cleaning solutions? Are they non-toxic?

    A: For the interiors of our window cleans we use a simple solution of dish soap and water. For the exteriors we apply an all-natural, plant-based solution to help keep your windows cleaner for longer. The solutions we use in your home are all non-toxic and environmentally friendly. 

Still have questions? Let's get in touch.