Frequently Asked Questions

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A:

For most residential windows we charge $3.00 per pane. 

Q: 
How much do you charge per

pane?

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A:

Yes! We accept all major credit cards. We also accept payment by cash and check.  

Q: 
Can I pay with a credit card? 

A:
Absolutely! While tips are not
required, they are always appreciated. 

Q: 

Can I tip my
cleaning tech?

A:

We offer our cleaning services all year round! If the temperature is above 30* we  are still able to offer exterior window cleaning.

Q:    
Do you offer window cleaning in the winter? 

A:   
Life happens!
If you need to reschedule your cleaning,
let us know
24 hours ahead
of time.
 We are happy to find a better time.

Q:    
What if we need to reschedule our cleaning  
appointment?

A:
As part of our goal to provide high quality services at reasonable prices, we include basic cleaning of tracks and screens at no extra charge

Q:    
Do you charge extra for screens and tracks?

A:
Yes! We cannot guarantee
a cleaner's
availability, but
we will
do our best to cater

to requests. You can also select your preferred cleaner when you book online.

Q:    
Can I request
my
favorite cleaner?

A:
We are proud to offer a 10% discount to active duty and veteran military families, as well as first responders, as a thank you for your service.

We also offer a 5% referral discount which is applied both to the person who gave the referral and their friend.  

 

Q:    
What discounts do you offer?

Transparent: 
Pricing as clear as our windows. 

A quick note on our pricing: 


In keeping with the industry standards, we charge per pane, not per window. A window often has several panes of glass, with interiors and exteriors being counted as panes.

For example, for a window with two panes of glass, at $3.00 per pane, it would come to $12.00 for cleaning the interior and exterior panes.

Additional costs for difficulty may be applied, but will be discussed at the time of the estimate.

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A:

Yes! You can rest easy knowing that we are fully insured. You can view our certificate of insurance here.

Q:
Are you insured?

 

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A:

We are proud of the quality
of the
work we do and we stand behind it with a 100% satisfaction guarantee.

Q:    
Do you offer a satisfaction  
guarantee? 

A: 

Make sure all windows or surfaces being cleaned are accessible and any fragile items are removed from the window sills. 

Q:
What should I
do to get my house ready
for a clean? 
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A:
While quality is our emphasis, we do also try to bring efficiency to the services we provide. Bearing in mind that each job is different, a good rule of thumb is that every $60 of the estimate should equate to 1 man-hour. 

Q: 

How long does a clean take?  

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A:
For the interiors of our window cleans we use a simple solution of dish soap and water. For the exteriors we apply an all-natural, plant-based solution to help keep your windows cleaner for longer. The solutions we use in your home are all non-toxic and environmentally friendly. 

Q: 

What do you use in your cleaning solutions? Are they non-toxic?

Didn't see your question answered here? 
Ask us using our chat box!

Transparent Cleaning Co.

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Based out of Colorado Springs, CO.

Tel: 719-428-0255

Cleaning Hours:
M - F : 8am - 5pm

transparentcleaningco@gmail.com